Metaphorically Speaking – Edition 59 – Customer Satisfaction (CSAT) Prize Draw

We would like to thank all of you who completed the Microsoft Customer Service Survey (CSAT), it is very important to get your feedback and your help is much appreciated. The closing date has now passed and, as promised, we carried out our prize draw for the Amazon Kindle 3G Wireless Reading Device.

The prize draw winner is Jamie Best from Barton Storage Systems Ltd. Congratulations to Jamie.  Commiserations to all who did the survey but didn’t win.

Overall the results from the survey have been very positive but we are aware there is room for improvement. We will endeavour to take action on all the comments made and to notify you all of the results in a later edition of Metaphorically Speaking.

We will be sending out the survey twice a year, so if you didn’t have time to complete it this time round, we hope you will be able to do so later in the year.

Thank you again for your support and please remember your feedback is always welcome, whether it is good or bad. We really do want to deliver the highest level of service.

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