CRM 2011 – popular CRM 2011 downloads at Microsoft

Microsoft have a lot of excellent manuals and helps guides available for CRM 2011, below is a list of the top 30 download

Title
Released
Popularity
ascending
Microsoft Dynamics CRM 2011 for Microsoft Office Outlook

Install Microsoft Dynamics CRM for Outlook, also known as the CRM 2011 Outlook client. Microsoft Dynamics CRM for Outlook enables access to your Microsoft Dynamics CRM data through Outlook.
1/20/2012 397
Microsoft Dynamics CRM 2011 SDK

This package contains the complete software development kit for Microsoft Dynamics CRM 2011.
3/22/2012 471
Microsoft Dynamics CRM 2011: Update Rollup 7

Microsoft has released Update Rollup 7. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
3/23/2012 582
Microsoft Dynamics CRM 2011 Implementation Guide

This guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 2011. To click the most recent version, see the TechNet link below.
2/14/2012 600
Microsoft Dynamics CRM 2011: Update Rollup 6

Microsoft has released Update Rollup 6. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
1/20/2012 791
Dynamics CRM 2011 Developer Training Kit

This training kit is for .NET developers to learn the development features of Dynamics CRM and help them build applications using Microsoft Dynamics CRM 2011 and CRM Online.
9/6/2011 1001
Microsoft Dynamics CRM 2011 for Outlook Installing Guide (Online)

Download instructions for installing Microsoft Dynamics CRM 2011 for Outlook for use with Microsoft Dynamics CRM Online.
8/18/2011 1107
Microsoft Dynamics CRM 2011 Entity Relationship Diagrams

These Microsoft Office Visio diagrams show the logical database structure for Microsoft Dynamics CRM 2011.
3/24/2011 1292
Microsoft Dynamics CRM 2011 User’s Guide

A printable version of the Help that ships with Microsoft Dynamics CRM 2011, On Premises.
8/12/2011 1318
Microsoft Dynamics CRM 2011 List Component for SharePoint

Microsoft Dynamics CRM 2011 List Component for SharePoint
2/16/2011 1344
Microsoft Dynamics CRM Server 2011

Download Microsoft Dynamics CRM Server 2011.
1/20/2012 1354
Microsoft Dynamics CRM Quick Start for Business Users

Print this quick start guide to learn basic tasks before you start using Microsoft Dynamics CRM 2011.
9/29/2011 1615
Examples of how to configure the Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 4.0 On-premise, and Online E-mail Router in different deployment scenarios

These documents lists steps to configure Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios.
5/2/2011 1669
Standard Response to Request for Information – Security and Privacy

These White Papers describe how Office 365, Windows Azure, and Microsoft Dynamics CRM Online fulfill the security, compliance and risk management requirements as defined by the Cloud Security Alliance, Cloud Control Matrix.
4/10/2012 1706
Microsoft Dynamics CRM 2011 E-mail Router Installing Guide (Online)

Download instructions for installing Microsoft Dynamics CRM 2011 E-mail Router for use with Microsoft Dynamics CRM Online.
12/9/2010 1749
Microsoft Dynamics CRM 2011 Report Authoring Extension

Microsoft Dynamics CRM 2011 Report Authoring Extension is required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio.
1/23/2012 1788
Microsoft Dynamics CRM 2011 E-mail Router

The E-mail Router is an interface between Microsoft Dynamics CRM 2011 and an e-mail system.
1/20/2012 1840
Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and CRM Online

The white paper provides readers with the information necessary to ensure and maintain the optimal performance of the clients connecting to a business solution based on Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online.
1/13/2012 1897
Microsoft Dynamics CRM 2011 Administrator’s Guide

A printable version of the Help that ships with Microsoft Dynamics CRM 2011, On Premises.
8/11/2011 1952
Microsoft Dynamics CRM for Outlook Quick Start

Read these valuable walkthroughs to get started using Microsoft Dynamics CRM 2011 for Outlook
9/29/2011 2299
Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure

This white paper provides information that designed to help readers with achieving and maintaining optimal performance of the server infrastructure supporting a Microsoft Dynamics CRM 2011-based business solution deployed in an on-premises or hosted environment.
1/13/2012 2330
Microsoft Dynamics CRM 2011: Update Rollup 5

Microsoft has released Update Rollup 5. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
10/20/2011 2390
Microsoft Dynamics CRM 2011 Language Pack

Install a Microsoft Dynamics CRM 2011 Language Pack.
1/20/2012 2442
Microsoft Dynamics CRM 2011 ISV White Paper

This white paper is a helpful guide for ISVs and developers to build line of business applications using Microsoft Dynamics CRM 2011 and the Microsoft platform. For technical decision makers, it is a valuable resource to understand what the xRM Framework, which underpins Microsoft Dynamics CRM 2011, has to offer.
11/4/2010 3220
Deploying Microsoft Dynamics CRM 2011 and CRM Online Solutions from Development through Test and Production Environments

This white paper explores deploying real-world Microsoft Dynamics CRM solutions across test and production environments in reliable and repeatable ways by using automation, together with some automation examples. The paper also highlights the specific constraints that exist when deploying and testing solutions in the Microsoft Dynamics CRM Online environment.
10/25/2011 3380
Microsoft Dynamics CRM 2011 Performance and Scalability with Intel

Microsoft, working with Intel® Corporation, completed benchmark testing of Microsoft Dynamics CRM 2011 running on Intel® Xeon® 7500 series processor-based Dell R910 servers using Pliant Technology SSDs.
1/13/2012 3408
Microsoft Dynamics CRM 2011 Performance Counters

This document provides information about the Microsoft Dynamics CRM 2011 performance counters available for use in Windows Performance Monitor.
8/11/2011 3751
Deployment and Operational Guidance for Hosting Microsoft Dynamics CRM 2011

Deployment and operational guidance for hosting Microsoft Dynamics CRM 2011.
4/5/2011 4292
Microsoft Dynamics CRM 2011: Update Rollup 4

Microsoft has released Update Rollup 4. This is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.
9/19/2011 4962
Monitoring Pack for Microsoft Dynamics CRM 2011

The System Center Monitoring Pack for Microsoft Dynamics CRM 2011 enables you to administer the Microsoft Dynamics CRM 2011 application in Microsoft System Center Operations Manager (SCOM) 2007 SP1 and System Center Operations Manager 2007 R2.
7/12/2011 5081
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Get started with SQL Server 2012 with the free ebook – introducing SQL Server 2012

CRM 2011 rollup 8 is on the way and to get the large benefits associated with this rollup (cross browser, mobile apps, better reporting) you will need to be running SQL Server 2012.  So I expect lots of Microsoft partners will soon be installing SQL Server 2012 and will need to understand the new features to get the most benefits from the new version of SQL Server.

So to help you get to grips  MS Press are giving away a free SQL Server 2012 ebook, so a big thanks to the writers Ross Mistry and Stacia Misner.

To buy the hardback version of the book it will cost you 15 bucks but you can download the pdf version completely free.

Click here to download the pdf version

download the PDF version of this title here

below is the contents page of the book.

PART I DATABASE ADMINISTRATION

1. SQL Server 2012 Editions and Engine Enhancements

2. High-Availability and Disaster-Recovery Enhancements

3. Performance and Scalability

4. Security Enhancements

5. Programmability and Beyond-Relational Enhancements

PART II BUSINESS INTELLIGENCE DEVELOPMENT (by Stacia Misner)

6. Integration Services

7. Data Quality Services

8. Master Data Services

9. Analysis Services and PowerPivot

10. Reporting Services

Metaphorix – Microsoft Exchange Server Problem

We are currently experiencing problems with our Microsoft Exchange Server. If you have a support query please call our support desk rather than sending an email.

We will email you as soon as the Exchange Server is back up and running.

Metaphorix support desk: 01675 432400

Thank you and we aplogise for any inconvenience this may cause.

Metaphorically Speaking – Edition 60 – Dynamics NAV CRM Options and Trial Offer

For users of Dynamics NAV there are two options from Microsoft when it comes to the provision of Customer Relationship Management functionality.

NAV CRM

Within NAV there is a built-in CRM suite that offers basic CRM function that is ideal for companies that want to start using CRM in a limited capacity.

If you need to take a look at the functionality offered by your existing NAV CRM, simply ask us and we’ll be happy to organise a web demo for you so you can review the system from the comfort of your own desk.

Dynamics CRM

This is Microsoft’s flagship CRM product that is more advanced in both function and technology than NAV CRM. In terms of technology, Dynamics CRM is at the cutting edge with the ability to deploy the system on-premise or in the Cloud, on PCs, laptops and handheld devices, such as smart phones.

There are Microsoft trials available for users that want to take a look at Dynamics CRM, but here at Metaphorix we want to make sure that any trial you engage in delivers a comprehensive view of the power of the product. That’s why we’ve developed our own trial offering.

Our offer consists of providing a free user licence for Dynamics CRM that will allow you to use the system whenever you feel you have the time without being constrained by trial period deadlines.

To understand more about your CRM options and our trial offer,  please click on the link below.

Metaphorix CRM

Metaphorically Speaking – Edition 59 – Customer Satisfaction (CSAT) Prize Draw

We would like to thank all of you who completed the Microsoft Customer Service Survey (CSAT), it is very important to get your feedback and your help is much appreciated. The closing date has now passed and, as promised, we carried out our prize draw for the Amazon Kindle 3G Wireless Reading Device.

The prize draw winner is Jamie Best from Barton Storage Systems Ltd. Congratulations to Jamie.  Commiserations to all who did the survey but didn’t win.

Overall the results from the survey have been very positive but we are aware there is room for improvement. We will endeavour to take action on all the comments made and to notify you all of the results in a later edition of Metaphorically Speaking.

We will be sending out the survey twice a year, so if you didn’t have time to complete it this time round, we hope you will be able to do so later in the year.

Thank you again for your support and please remember your feedback is always welcome, whether it is good or bad. We really do want to deliver the highest level of service.

Solutions and publisher prefix in CRM 2011

When I modify an organisation I usually make a new Publisher with Metaphorix details in.

I also change the prefix on the publisher to meta, so I can easily tell all the fields I have added.

When you create an organisation CRM automatically creates a publisher called default publisher <name of organisation>

So after I had made my Publisher I would then make a solution and add the entities I would be customizing.

The problem is if you want to use the functionality of using the customization buttons on a form (which you only see if you have the role of System Administrator or System Customizer). If you edit a form and add a field then it uses the default publisher prefix which is new.

I also thought initially changes to entities in my solution would only be recorded if I made them inside my solution but the reality is if you have the account entity in your solution and you edit it using the system customization rather than going through the solution interface then these changes will still be shown in your solution, the only difference is any fields you would have added will have the prefix of new.

well the easy and obvious way around this is to just change the prefix on the default Publisher in your CRM system and then hey presto all your fields will now have the same prefix.

Metaphorix CRM Consultant passed the Microsoft Dynamics CRM 2011 Applications Exam

Congratulations to Ben Hosking who passed Microsoft Dynamics CRM 2011 Applications Certification today.

Metaphorix Limited has numerous staff members certified in Dynamics NAV, Microsoft Dynamics CRM and Sure Step 2010.

The Microsoft Dynamics CRM 2011 Applications Certification covers all the ares of CRM, including Sales, Marketing, Services, Scheduling and some new features in CRM 2011.

To see the full criteria the exam covers you can go to the official certification link

http://www.microsoft.com/learning/en/us/exam.aspx?ID=MB2-868#tab2