This is a useful video by Zero2Ten with some tips on keeping on top your sales pipeline. The video is split up into three main parts
Opportunity Follow Up
Opportunity Follow Up Workflow Demo
The video would be useful for companies starting out with CRM 2011 and help them create processes to make sure they are using CRM 2011 efficiently and showing them some of potential of CRM 2011
if the video doesn’t load then click here to go and watch the video
Click here to visit the Metaphorix homepage to see how Metaphorix uses Microsoft Dynamics CRM and NAV and other products and services.