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The mighty Jim Glass had a great post on his extremely popular CRM Blog, which I recommend you subscribe to, you can view it here.
I’m not quite sure of Jim’s offical title but I know he does something important over at Microsoft with the CRM team. What I do know is he has a brilliant CRM blog which has really interesting articles.
today he lists his top ten CRM resources. I would also add the
also the CRM 2011 SDK is a fantastic development resource
Microsoft Dynamics CRM Wiki ~ Run by the CRM MVPs, here you’ll find everything from an introduction to CRM and its value to your business to white papers, product specifications, customer testimonials, links to CRM communities, and much more.
- Community Home Page ~ The Microsoft Dynamics CRM Community site is the place to go for information about all things CRM. You’ll find links to blogs and articles, forums, newsgroups, MVPs, and much more.
- Team Blog ~ The Microsoft Dynamics CRM Team Blog is the place to go to connect with the CRM team. You’ll find postings on customization, development, and implementation. This is one of the fastest ways to get to know the CRM team.
- Forums ~ The Microsoft Dynamics CRM Forums are your question and answer resource. You’ll find answers to some of your most pressing questions and a team of crack experts ready to help.
- MVPs ~ The Microsoft Most Valuable Professional (MVP) site recognizes exceptional technical community leaders from around the world. Here you can find experts who love to talk about all aspects of Microsoft Dynamics CRM.
- Facebook ~ Search for “Microsoft Dynamics CRM”.
- LinkedIn ~ In the group directory, search for “Microsoft CRM”.
- YouTube ~ Search for “MsDynamCRM”.
- Twitter ~ Add MSdynamicsCRM and JaAG to your follow list.
- Developer Center ~ The place to go for information and sample code for developers. You’ll find both introductory and in-depth articles, overview and reference documentation, entity model diagrams for you to download, links to community and support, and much more.
- CRM on the MSDN Code Samples Gallery ~ Search for “CRM 2011”. The one-stop resource for finding code to customize and enhance your CRM experience. Developers and software vendors can start here to find code solutions.
Click here to visit the Metaphorix homepage to see how Metaphorix uses Microsoft Dynamics CRM and NAV and other products and services.