Metaphorically Speaking – Edition 74 – The Microsoft Customer Satisfaction Survey (CSAT) Results

We would like to thank all of you who completed the Microsoft Customer Service Survey (CSAT), it is very important to get your feedback and your help is much appreciated. The closing date has now passed and, as promised, we carried out our prize draw for the Kindle Fire.

The prize draw winner is Mark Sadler from Sadlers Carton Stockholders Ltd. Congratulations to Mark.  Commiserations to all who did the survey but didn’t win.

Overall the results from the survey have been very positive but we are aware there is room for improvement. We will endeavour to take action on all the comments made and to notify you all of the results in a later edition of Metaphorically Speaking.

Thank you again for your support and please remember your feedback is always welcome, whether it is good or bad. We really do want to deliver the highest level of service.

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